Cancellation Policy

Default Booking, Cancellation & Waitlist Policy 1. Bookings All classes must be booked in advance through our online system. Spaces are limited to 16-20 per class depending on class type. Bookings open 7 days in advance and are first-come, first-served. Please arrive on time — late arrivals may not be admitted once the warm-up has begun. 2. Cancellations If you can’t attend, please cancel your spot as soon as possible to free it up for others. Cancellations must be made at least 1 hour before the class to avoid being marked as a late cancellation. Repeated late cancellations or no-shows may affect your ability to book future classes. 3. Waitlist If a class is full, you can join the waitlist. If a space becomes available, you will be automatically added to the class and notified by email/app. Please only join the waitlist if you are confident you can attend, as normal cancellation rules apply once you are added. If you fail to attend a booked class twice in a 14-day period, your booking privileges may be temporarily restricted. Repeated no-shows may result in suspension of your class booking rights for up to 7 days. 4. Fair Use Policy We ask members to be considerate and avoid block-booking multiple classes they don’t plan to attend. NXT LVL Gym reserves the right to manage bookings to ensure fair access for all members. 5. Priority for all Members All-Access Members (Open Gym + Classes) receive equal priority in the gym when booking classes. 6. Payments This class is an additional service and is not provided within our memberships. Class access is PAYG at £5 per session, and the class will be run by Zack Webster.